Tickets

Usage

Allow users to create tickets in your Discord server.

Complete the following steps to setup the ticket module.

/config set tickets_category_closed Closed tickets will go here, before they get deleted.
/config set tickets_member_max_tickets Defines maximum number of tickets per user.
/config set tickets_role_support Allow users with this role to see all tickets.
/config set tickets_deletion_time Closed tickets will be deleted after a specified amount of time. Formats: d, h, m, s Example: 1d
/config set tickets_remind_submitter The submitter will be reminded to respond if they haven't responded for a day. Example: true or false

/config type upsert Create a ticket type or update an existing type.
/config field upsert Create or update fields that a user has to fill out when submitting a ticket of this type.
Optional: /config info create Allows you to predefine info to request in some cases after the ticket was created.
Optional: /config reason create Allows you to predefine reasons for closing tickets etc.

/config set tickets_creation_channel Sends a message in a channel where they can create tickets. Only one channel can be set.

Last updated 3 months ago